{"id":4548,"date":"2026-09-29T13:50:40","date_gmt":"2026-09-29T10:50:40","guid":{"rendered":"https:\/\/eclectic.group\/?p=4548"},"modified":"2026-09-29T14:01:14","modified_gmt":"2026-09-29T11:01:14","slug":"eclectic-talents-group-peremogla-v-nominaczi%d1%97-krashhij-cx-kejs-u-b2b-na-vseukra%d1%97nskij-premi%d1%97-z-kli%d1%94ntskogo-dosvidu-ucxe26","status":"publish","type":"post","link":"https:\/\/eclectic.group\/ua\/blog\/eclectic-talents-group-peremogla-v-nominaczi%d1%97-krashhij-cx-kejs-u-b2b-na-vseukra%d1%97nskij-premi%d1%97-z-kli%d1%94ntskogo-dosvidu-ucxe26\/","title":{"rendered":"Eclectic Talents Group \u043f\u0435\u0440\u0435\u043c\u043e\u0433\u043b\u0430 \u0432 \u043d\u043e\u043c\u0456\u043d\u0430\u0446\u0456\u0457 \u00ab\u041a\u0440\u0430\u0449\u0438\u0439 CX-\u043a\u0435\u0439\u0441 \u0443 B2B\u00bb \u043d\u0430 \u0412\u0441\u0435\u0443\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0456\u0439 \u043f\u0440\u0435\u043c\u0456\u0457 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u0434\u043e\u0441\u0432\u0456\u0434\u0443 UCXE&#8217;26\u00a0"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em>\u0421\u0438\u0441\u0442\u0435\u043c\u043d\u0438\u0439 \u043f\u0456\u0434\u0445\u0456\u0434 Eclectic Talents Group \u0434\u043e \u0440\u043e\u0431\u043e\u0442\u0438 \u0437 \u0431\u0456\u0437\u043d\u0435\u0441-\u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438 \u043e\u0442\u0440\u0438\u043c\u0430\u0432 \u043d\u0430\u0439\u0432\u0438\u0449\u0443 \u043e\u0446\u0456\u043d\u043a\u0443 \u043d\u0435\u0437\u0430\u043b\u0435\u0436\u043d\u043e\u0457 \u0435\u043a\u0441\u043f\u0435\u0440\u0442\u043d\u043e\u0457 \u0440\u0430\u0434\u0438<\/em>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/eclectic.group\/ua\/\" target=\"_blank\" rel=\"noreferrer noopener\">Eclectic Talents Group<\/a>, \u0435\u043a\u043e\u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u0434\u043e\u0441\u0442\u0443\u043f\u0443 \u0434\u043e \u0442\u0430\u043b\u0430\u043d\u0442\u0456\u0432, \u043f\u043e\u0441\u0456\u043b\u0430 \u043f\u0435\u0440\u0448\u0435 \u043c\u0456\u0441\u0446\u0435 \u0432 \u043d\u043e\u043c\u0456\u043d\u0430\u0446\u0456\u0457 \u00ab\u041a\u0440\u0430\u0449\u0438\u0439 CX-\u043a\u0435\u0439\u0441 \u0443 B2B\u00bb \u043d\u0430 \u0412\u0441\u0435\u0443\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0456\u0439 \u043f\u0440\u0435\u043c\u0456\u0457 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u0434\u043e\u0441\u0432\u0456\u0434\u0443 <a href=\"https:\/\/kagroup.ua\/cx_excellence\/\" data-type=\"link\" data-id=\"https:\/\/kagroup.ua\/cx_excellence\/\">Ukrainian CX Excellence 2026.<\/a> \u0426\u0435\u0440\u0435\u043c\u043e\u043d\u0456\u044f \u043d\u0430\u0433\u043e\u0440\u043e\u0434\u0436\u0435\u043d\u043d\u044f \u0432\u0456\u0434\u0431\u0443\u043b\u0430\u0441\u044f 23 \u0432\u0435\u0440\u0435\u0441\u043d\u044f \u0432 \u041a\u0438\u0454\u0432\u0456.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u041d\u0430 \u043f\u0440\u0435\u043c\u0456\u044e \u043a\u043e\u043c\u0430\u043d\u0434\u0430 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u0438\u043b\u0430 \u043a\u0435\u0439\u0441 \u00ab\u0404\u0434\u0438\u043d\u0430 \u044f\u043a\u0456\u0441\u0442\u044c \u0431\u0435\u0437 \u0432\u0442\u0440\u0430\u0442\u0438 \u0433\u043d\u0443\u0447\u043a\u043e\u0441\u0442\u0456\u00bb \u043f\u0440\u043e CX-\u0442\u0440\u0430\u043d\u0441\u0444\u043e\u0440\u043c\u0430\u0446\u0456\u044e \u0433\u0440\u0443\u043f\u0438. \u0426\u0435 \u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0456\u0447\u043d\u0438\u0439 \u043f\u0440\u043e\u0454\u043a\u0442, \u044f\u043a\u0438\u0439 \u043e\u0445\u043e\u043f\u043b\u044e\u0454 \u0432\u0441\u0456 11 \u0431\u0440\u0435\u043d\u0434\u0456\u0432 \u0435\u043a\u043e\u0441\u0438\u0441\u0442\u0435\u043c\u0438 \u0442\u0430 \u043c\u0430\u0454 \u043d\u0430 \u043c\u0435\u0442\u0456 \u043f\u043e\u0431\u0443\u0434\u0443\u0432\u0430\u0442\u0438 \u0454\u0434\u0438\u043d\u0438\u0439 \u0441\u0442\u0430\u043d\u0434\u0430\u0440\u0442 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u0434\u043e\u0441\u0432\u0456\u0434\u0443 \u0434\u043b\u044f \u0440\u0456\u0437\u043d\u0438\u0445 \u0441\u0435\u0440\u0432\u0456\u0441\u043d\u0438\u0445 \u043d\u0430\u043f\u0440\u044f\u043c\u0456\u0432: \u0432\u0456\u0434 \u043f\u0456\u0434\u0431\u043e\u0440\u0443 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0443 \u0434\u043e \u0444\u0430\u0441\u0456\u043b\u0456\u0442\u0456-\u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0443. \u0422\u0440\u0430\u043d\u0441\u0444\u043e\u0440\u043c\u0430\u0446\u0456\u044f \u0441\u0442\u0430\u0440\u0442\u0443\u0432\u0430\u043b\u0430 \u0432 \u0447\u0435\u0440\u0432\u043d\u0456 2025 \u0440\u043e\u043a\u0443.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u041a\u043e\u0436\u0435\u043d \u0431\u0456\u0437\u043d\u0435\u0441-\u044e\u043d\u0456\u0442 \u043c\u0430\u0454 \u0432\u043b\u0430\u0441\u043d\u0443 \u0435\u043a\u0441\u043f\u0435\u0440\u0442\u0438\u0437\u0443, \u0440\u0438\u043d\u043e\u043a \u0456 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432, \u0456 \u0433\u0440\u0443\u043f\u0430 \u0437\u0431\u0435\u0440\u0456\u0433\u0430\u0454 \u0446\u044e \u0430\u0432\u0442\u043e\u043d\u043e\u043c\u0456\u044e \u044f\u043a \u0432\u0430\u0436\u043b\u0438\u0432\u0443 \u043f\u0435\u0440\u0435\u0432\u0430\u0433\u0443. \u0412\u043e\u0434\u043d\u043e\u0447\u0430\u0441 \u043a\u043b\u0456\u0454\u043d\u0442\u0438, \u044f\u043a\u0456 \u043f\u0440\u0430\u0446\u044e\u044e\u0442\u044c \u0456\u0437 \u043a\u0456\u043b\u044c\u043a\u043e\u043c\u0430 \u043d\u0430\u043f\u0440\u044f\u043c\u0430\u043c\u0438 \u043e\u0434\u043d\u043e\u0447\u0430\u0441\u043d\u043e, \u043e\u0447\u0456\u043a\u0443\u044e\u0442\u044c \u0441\u0442\u0430\u0431\u0456\u043b\u044c\u043d\u043e\u0457 \u044f\u043a\u043e\u0441\u0442\u0456, \u0437\u0440\u043e\u0437\u0443\u043c\u0456\u043b\u043e\u0457 \u043e\u0431\u0456\u0446\u044f\u043d\u043a\u0438 \u0442\u0430 \u043f\u0435\u0440\u0435\u0434\u0431\u0430\u0447\u0443\u0432\u0430\u043d\u043e\u0433\u043e \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442\u0443 \u0432 \u043a\u043e\u0436\u043d\u0456\u0439 \u0432\u0437\u0430\u0454\u043c\u043e\u0434\u0456\u0457. \u0422\u043e\u043c\u0443 \u0433\u0440\u0443\u043f\u0430 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u0439 \u0456\u043d\u0442\u0435\u0433\u0440\u0443\u0432\u0430\u043b\u0430 Customer Experience &amp; Service Design \u044f\u043a \u0441\u043f\u0456\u043b\u044c\u043d\u0443 \u043a\u043e\u043c\u043f\u0435\u0442\u0435\u043d\u0446\u0456\u044e: \u043a\u043e\u043c\u0430\u043d\u0434\u0438 \u0441\u0430\u043c\u043e\u0441\u0442\u0456\u0439\u043d\u043e \u0432\u0438\u043a\u043e\u0440\u0438\u0441\u0442\u043e\u0432\u0443\u044e\u0442\u044c \u0457\u0457, \u0449\u043e\u0431 \u0433\u043b\u0438\u0431\u0448\u0435 \u0440\u043e\u0437\u0443\u043c\u0456\u0442\u0438 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432, \u043f\u0440\u043e\u0454\u043a\u0442\u0443\u0432\u0430\u0442\u0438 \u0441\u0435\u0440\u0432\u0456\u0441\u0438 \u043d\u0430\u0432\u043a\u043e\u043b\u043e \u0457\u0445\u043d\u0456\u0445 \u0440\u0435\u0430\u043b\u044c\u043d\u0438\u0445 \u043f\u043e\u0442\u0440\u0435\u0431 \u0456 \u043c\u0430\u0441\u0448\u0442\u0430\u0431\u0443\u0432\u0430\u0442\u0438 \u0441\u0438\u043b\u044c\u043d\u0456 \u0440\u0456\u0448\u0435\u043d\u043d\u044f \u0432\u0441\u0435\u0440\u0435\u0434\u0438\u043d\u0456 \u0433\u0440\u0443\u043f\u0438.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0422\u0440\u0430\u043d\u0441\u0444\u043e\u0440\u043c\u0430\u0446\u0456\u044f \u0432\u0456\u0434\u0431\u0443\u043b\u0430\u0441\u044f \u043d\u0430 \u043a\u0456\u043b\u044c\u043a\u043e\u0445 \u0440\u0456\u0432\u043d\u044f\u0445. \u041f\u0430\u0440\u0442\u043d\u0435\u0440\u043e\u043c \u043d\u0430 \u0441\u0442\u0430\u0440\u0442\u0456 \u0441\u0442\u0430\u043b\u0430 \u0430\u0433\u0435\u043d\u0446\u0456\u044f <a href=\"https:\/\/www.lanka.cx\/\" target=\"_blank\" rel=\"noreferrer noopener\">Lanka.CX<\/a>: \u0432\u043e\u043d\u0430 \u043f\u0440\u043e\u0432\u0435\u043b\u0430 \u043d\u0430\u0432\u0447\u0430\u043d\u043d\u044f \u0434\u043b\u044f \u043b\u0456\u0434\u0435\u0440\u0456\u0432 \u0431\u0456\u0437\u043d\u0435\u0441-\u044e\u043d\u0456\u0442\u0456\u0432, \u0440\u0435\u0430\u043b\u0456\u0437\u0443\u0432\u0430\u043b\u0430 \u0440\u0430\u0437\u043e\u043c \u0437 Eclectic Talents Group \u043f\u0456\u043b\u043e\u0442\u043d\u0438\u0439 \u043f\u0440\u043e\u0454\u043a\u0442 \u0456\u0437 \u0441\u0435\u0440\u0432\u0456\u0441-\u0434\u0438\u0437\u0430\u0439\u043d\u0443 \u0456 \u043f\u0435\u0440\u0435\u0434\u0430\u043b\u0430 \u0441\u0432\u043e\u044e \u043c\u0435\u0442\u043e\u0434\u043e\u043b\u043e\u0433\u0456\u044e \u0432\u043d\u0443\u0442\u0440\u0456\u0448\u043d\u0456\u0439 \u043a\u043e\u043c\u0430\u043d\u0434\u0456 \u0441\u0435\u0440\u0432\u0456\u0441-\u0434\u0438\u0437\u0430\u0439\u043d\u0435\u0440\u0456\u0432. \u041f\u0430\u0440\u0430\u043b\u0435\u043b\u044c\u043d\u043e \u0433\u0440\u0443\u043f\u0430 \u0441\u0444\u043e\u0440\u043c\u0443\u0432\u0430\u043b\u0430 \u0441\u0442\u0430\u043d\u0434\u0430\u0440\u0442\u0438, \u043f\u0440\u043e\u0446\u0435\u0434\u0443\u0440\u0438, \u043f\u0430\u0441\u043f\u043e\u0440\u0442\u0438 \u043f\u0440\u043e\u0454\u043a\u0442\u0456\u0432 \u0456 \u0431\u0456\u0437\u043d\u0435\u0441-\u043a\u0435\u0439\u0441\u0438, \u044f\u043a\u0456 \u0437\u0430\u0431\u0435\u0437\u043f\u0435\u0447\u0443\u044e\u0442\u044c \u043c\u0430\u0441\u0448\u0442\u0430\u0431\u0443\u0432\u0430\u043d\u043d\u044f \u043f\u0456\u0434\u0445\u043e\u0434\u0443.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u041f\u0435\u0440\u0448\u0438\u043c \u043c\u0430\u0439\u0434\u0430\u043d\u0447\u0438\u043a\u043e\u043c \u0434\u043b\u044f \u0432\u043f\u0440\u043e\u0432\u0430\u0434\u0436\u0435\u043d\u043d\u044f \u0441\u0442\u0430\u0432 <a href=\"https:\/\/facility.fillin.ua\/\" target=\"_blank\" rel=\"noreferrer noopener\">Fillin Facility Services<\/a>, \u0431\u0440\u0435\u043d\u0434 \u0435\u043a\u043e\u0441\u0438\u0441\u0442\u0435\u043c\u0438, \u0449\u043e \u043d\u0430\u0434\u0430\u0454 \u043f\u043e\u0441\u043b\u0443\u0433\u0438 \u043a\u043b\u0456\u043d\u0456\u043d\u0433\u0443 \u0442\u0430 \u0442\u0435\u0445\u043d\u0456\u0447\u043d\u043e\u0433\u043e \u043e\u0431\u0441\u043b\u0443\u0433\u043e\u0432\u0443\u0432\u0430\u043d\u043d\u044f \u043a\u043e\u043c\u0435\u0440\u0446\u0456\u0439\u043d\u043e\u0457 \u043d\u0435\u0440\u0443\u0445\u043e\u043c\u043e\u0441\u0442\u0456. \u0414\u043e \u0440\u043e\u0431\u043e\u0447\u043e\u0457 \u0433\u0440\u0443\u043f\u0438 \u0443\u0432\u0456\u0439\u0448\u043b\u0438 \u0444\u0430\u0445\u0456\u0432\u0446\u0456 \u0437 Delivery, KAM- \u0442\u0430 BDM-\u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u0438 \u0442\u0430 \u0432\u0456\u0434\u0434\u0456\u043b\u0443 \u043c\u0430\u0440\u043a\u0435\u0442\u0438\u043d\u0433\u0443, \u044f\u043a\u0456 \u0441\u0430\u043c\u043e\u0441\u0442\u0456\u0439\u043d\u043e \u043f\u0440\u043e\u0432\u0435\u043b\u0438 \u0433\u043b\u0438\u0431\u0438\u043d\u043d\u0456 \u0456\u043d\u0442\u0435\u0440\u0432&#8217;\u044e \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438 \u0431\u0440\u0435\u043d\u0434\u0443. \u041a\u043e\u043c\u0430\u043d\u0434\u0430 \u043f\u0440\u043e\u0454\u043a\u0442\u0443\u0432\u0430\u043b\u0430 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u0438\u0439 \u0434\u043e\u0441\u0432\u0456\u0434, \u0432\u0456\u0434\u0448\u0442\u043e\u0432\u0445\u0443\u044e\u0447\u0438\u0441\u044c \u0432\u0456\u0434 \u0440\u0435\u0430\u043b\u044c\u043d\u0438\u0445 \u043f\u043e\u0442\u0440\u0435\u0431, \u0431\u043e\u043b\u0435\u0439 \u0456 \u043e\u0447\u0456\u043a\u0443\u0432\u0430\u043d\u044c B2B-\u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432: \u043e\u043f\u0440\u0430\u0446\u044e\u0432\u0430\u043b\u0430 \u043a\u0430\u0440\u0442\u0438&nbsp;\u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u0448\u043b\u044f\u0445\u0443, \u0432\u0438\u043e\u043a\u0440\u0435\u043c\u0438\u043b\u0430 \u043f\u0435\u0440\u0441\u043e\u043d\u0438, \u0441\u0444\u043e\u0440\u043c\u0443\u0432\u0430\u043b\u0430 \u043d\u043e\u0432\u0443 \u0446\u0456\u043d\u043d\u0456\u0441\u043d\u0443 \u043f\u0440\u043e\u043f\u043e\u0437\u0438\u0446\u0456\u044e \u0442\u0430 Service Blueprint &nbsp;\u0434\u043b\u044f \u0457\u0457 \u0437\u0430\u0431\u0435\u0437\u043f\u0435\u0447\u0435\u043d\u043d\u044f. \u0417\u0430 \u0434\u0430\u043d\u0438\u043c\u0438 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u0457, \u0446\u0435 \u043f\u0435\u0440\u0448\u0438\u0439 \u0432\u0456\u0434\u043e\u043c\u0438\u0439 \u043a\u0435\u0439\u0441 \u0437\u0430\u0441\u0442\u043e\u0441\u0443\u0432\u0430\u043d\u043d\u044f \u0441\u0435\u0440\u0432\u0456\u0441-\u0434\u0438\u0437\u0430\u0439\u043d\u0443 \u043d\u0430 \u0440\u0438\u043d\u043a\u0443 \u043a\u043b\u0456\u043d\u0456\u043d\u0433\u0443 \u043a\u043e\u043c\u0435\u0440\u0446\u0456\u0439\u043d\u043e\u0457 \u043d\u0435\u0440\u0443\u0445\u043e\u043c\u043e\u0441\u0442\u0456 \u0432 \u0423\u043a\u0440\u0430\u0457\u043d\u0456. \u0417\u0430 \u0442\u0440\u0438 \u043c\u0456\u0441\u044f\u0446\u0456 \u043f\u0456\u0441\u043b\u044f \u043f\u0456\u043b\u043e\u0442\u0443 \u043a\u043e\u043d\u0432\u0435\u0440\u0441\u0456\u044f \u043f\u0440\u043e\u0434\u0430\u0436\u0456\u0432 \u0437\u0440\u043e\u0441\u043b\u0430 \u043d\u0430 13,5%, \u0431\u0440\u0435\u043d\u0434 \u0437\u0430\u043b\u0443\u0447\u0438\u0432 5 \u043d\u043e\u0432\u0438\u0445 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432 \u0443 \u0444\u043e\u043a\u0443\u0441\u043d\u043e\u043c\u0443 \u0441\u0435\u0433\u043c\u0435\u043d\u0442\u0456. &nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/eclectic.group\/wp-content\/uploads\/2026\/09\/krashhij_sh_kejs_v_b2b-1024x576.jpg\" alt=\"\" class=\"wp-image-4566\" srcset=\"https:\/\/eclectic.group\/wp-content\/uploads\/2026\/09\/krashhij_sh_kejs_v_b2b-1024x576.jpg 1024w, https:\/\/eclectic.group\/wp-content\/uploads\/2026\/09\/krashhij_sh_kejs_v_b2b-300x169.jpg 300w, https:\/\/eclectic.group\/wp-content\/uploads\/2026\/09\/krashhij_sh_kejs_v_b2b-768x432.jpg 768w, https:\/\/eclectic.group\/wp-content\/uploads\/2026\/09\/krashhij_sh_kejs_v_b2b-1536x864.jpg 1536w, https:\/\/eclectic.group\/wp-content\/uploads\/2026\/09\/krashhij_sh_kejs_v_b2b.jpg 1707w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u0414\u0440\u0443\u0433\u0438\u043c \u043d\u0430\u043f\u0440\u044f\u043c\u043e\u043c \u0442\u0440\u0430\u043d\u0441\u0444\u043e\u0440\u043c\u0430\u0446\u0456\u0457 \u0441\u0442\u0430\u043b\u0430 \u0440\u043e\u0431\u043e\u0442\u0430 \u0437 \u0433\u043e\u043b\u043e\u0441\u043e\u043c \u043a\u043b\u0456\u0454\u043d\u0442\u0430. \u0413\u0440\u0443\u043f\u0430 \u043f\u0435\u0440\u0435\u0442\u0432\u043e\u0440\u0438\u043b\u0430 NPS \u043d\u0430 \u0441\u0438\u0441\u0442\u0435\u043c\u0443 Voice of Customer \u0456 \u0437\u043c\u0456\u043d\u0438\u043b\u0430 \u043a\u0430\u043d\u0430\u043b \u043e\u043f\u0438\u0442\u0443\u0432\u0430\u043d\u043d\u044f \u0437 e-mail \u043d\u0430 \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u043d\u0456 \u0456\u043d\u0442\u0435\u0440\u0432&#8217;\u044e. \u041f\u0456\u043b\u043e\u0442 \u0443 \u0431\u0440\u0435\u043d\u0434\u0430\u0445 <a href=\"https:\/\/smart-hr.com.ua\/\" target=\"_blank\" rel=\"noreferrer noopener\">Smart Solutions<\/a> \u0442\u0430 <a href=\"https:\/\/fillin.ua\/\" target=\"_blank\" rel=\"noreferrer noopener\">Fillin Outsourcing<\/a> \u043f\u043e\u043a\u0430\u0437\u0430\u0432, \u0449\u043e \u043a\u043b\u0456\u0454\u043d\u0442\u0438 \u0433\u043e\u0442\u043e\u0432\u0456 \u0434\u043e \u0434\u0456\u0430\u043b\u043e\u0433\u0443: \u0447\u0430\u0441\u0442\u043a\u0430 \u0437\u043c\u0456\u0441\u0442\u043e\u0432\u043d\u0438\u0445 \u043a\u043e\u043c\u0435\u043d\u0442\u0430\u0440\u0456\u0432, \u044f\u043a\u0443 ETG \u0432\u0438\u043c\u0456\u0440\u044e\u0454 \u043d\u043e\u0432\u043e\u044e \u043c\u0435\u0442\u0440\u0438\u043a\u043e\u044e Insight Rate, \u0437\u0440\u043e\u0441\u043b\u0430 \u0437 47% \u0434\u043e 98%. \u041a\u043e\u0436\u0435\u043d \u0456\u043d\u0441\u0430\u0439\u0442 \u043f\u043e\u0442\u0440\u0430\u043f\u043b\u044f\u0454 \u0434\u043e \u043f\u043b\u0430\u043d\u0443 \u0434\u0456\u0439 \u0440\u0435\u0433\u0456\u043e\u043d\u0430\u043b\u044c\u043d\u0438\u0445 \u043a\u043e\u043c\u0430\u043d\u0434, \u0430 \u0437\u0433\u043e\u0434\u043e\u043c \u043a\u043e\u043c\u0430\u043d\u0434\u0430 \u043f\u043e\u0432\u0435\u0440\u0442\u0430\u0454\u0442\u044c\u0441\u044f \u0434\u043e \u043a\u043b\u0456\u0454\u043d\u0442\u0430, \u0449\u043e\u0431 \u043f\u0435\u0440\u0435\u0432\u0456\u0440\u0438\u0442\u0438 \u0435\u0444\u0435\u043a\u0442 \u0437\u043c\u0456\u043d. \u0422\u0430\u043a \u0437&#8217;\u044f\u0432\u0438\u043b\u0438\u0441\u044f \u0440\u0435\u0433\u0443\u043b\u044f\u0440\u043d\u0456 \u0437\u0443\u0441\u0442\u0440\u0456\u0447\u0456 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432 \u0456\u0437 \u043a\u0435\u0440\u0456\u0432\u043d\u0438\u0446\u0442\u0432\u043e\u043c \u0456 \u043c\u0435\u043d\u0435\u0434\u0436\u0435\u0440\u0430\u043c\u0438 \u0442\u0430 \u043d\u043e\u0432\u0438\u0439 \u0441\u0442\u0430\u043d\u0434\u0430\u0440\u0442 \u043a\u043e\u043c\u0443\u043d\u0456\u043a\u0430\u0446\u0456\u0457 \u0443 \u0444\u043e\u0440\u0441-\u043c\u0430\u0436\u043e\u0440\u043d\u0438\u0445 \u0441\u0438\u0442\u0443\u0430\u0446\u0456\u044f\u0445. \u041f\u0456\u0441\u043b\u044f \u0437\u043c\u0456\u043d \u043a\u0456\u043b\u044c\u043a\u0456\u0441\u0442\u044c \u043f\u043e\u0441\u043b\u0443\u0433 \u043d\u0430 \u043e\u0434\u043d\u043e\u0433\u043e \u043a\u043b\u0456\u0454\u043d\u0442\u0430 \u0432 Smart Solutions \u0437\u0440\u043e\u0441\u043b\u0430 \u043d\u0430 9,5%, \u0430 \u043a\u0456\u043b\u044c\u043a\u0456\u0441\u0442\u044c \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0443 \u0432 \u043e\u0434\u043d\u0456\u0439 \u0437\u0430\u044f\u0432\u0446\u0456 Fillin Outsourcing \u2014 \u043d\u0430 10%.\u00a0<br><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/eclectic.group\/wp-content\/uploads\/2026\/09\/01db0930824e235ae54701e1806f7013-14-1024x576.jpg\" alt=\"\" class=\"wp-image-4559\" srcset=\"https:\/\/eclectic.group\/wp-content\/uploads\/2026\/09\/01db0930824e235ae54701e1806f7013-14-1024x576.jpg 1024w, https:\/\/eclectic.group\/wp-content\/uploads\/2026\/09\/01db0930824e235ae54701e1806f7013-14-300x169.jpg 300w, https:\/\/eclectic.group\/wp-content\/uploads\/2026\/09\/01db0930824e235ae54701e1806f7013-14-768x432.jpg 768w, https:\/\/eclectic.group\/wp-content\/uploads\/2026\/09\/01db0930824e235ae54701e1806f7013-14-1536x864.jpg 1536w, https:\/\/eclectic.group\/wp-content\/uploads\/2026\/09\/01db0930824e235ae54701e1806f7013-14-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u0421\u044c\u043e\u0433\u043e\u0434\u043d\u0456 \u043f\u0456\u0434\u0445\u0456\u0434 \u043c\u0430\u0441\u0448\u0442\u0430\u0431\u0443\u0454\u0442\u044c\u0441\u044f \u043d\u0430 \u0456\u043d\u0448\u0456 \u0431\u0456\u0437\u043d\u0435\u0441-\u044e\u043d\u0456\u0442\u0438 \u0442\u0430 \u0440\u0438\u043d\u043a\u0438. &nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>\u00ab\u041e\u0447\u0456\u043a\u0443\u0432\u0430\u043d\u043d\u044f \u0432\u0456\u0434 \u0431\u0456\u0437\u043d\u0435\u0441-\u043f\u0430\u0440\u0442\u043d\u0435\u0440\u0456\u0432 \u0437\u043c\u0456\u043d\u0438\u043b\u0438\u0441\u044c \u0444\u0443\u043d\u0434\u0430\u043c\u0435\u043d\u0442\u0430\u043b\u044c\u043d\u043e, \u0456 \u0441\u0438\u0441\u0442\u0435\u043c\u043d\u0430 \u0442\u0440\u0430\u043d\u0441\u0444\u043e\u0440\u043c\u0430\u0446\u0456\u044f \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u0434\u043e\u0441\u0432\u0456\u0434\u0443 \u0441\u0442\u0430\u0454 \u0456\u043d\u0432\u0435\u0441\u0442\u0438\u0446\u0456\u0454\u044e \u0437 \u0433\u043e\u0440\u0438\u0437\u043e\u043d\u0442\u043e\u043c, \u044f\u043a\u0438\u0439 \u0432\u0438\u0437\u043d\u0430\u0447\u0430\u0454 \u0441\u0442\u0456\u0439\u043a\u0456\u0441\u0442\u044c \u0431\u0456\u0437\u043d\u0435\u0441\u0443. \u041c\u0438 \u0441\u0432\u0456\u0434\u043e\u043c\u043e \u043e\u0431\u0440\u0430\u043b\u0438 \u0446\u0435\u0439 \u0448\u043b\u044f\u0445, \u0431\u043e \u0440\u043e\u0437\u0443\u043c\u0456\u0454\u043c\u043e: \u0441\u0430\u043c\u0435 \u044f\u043a\u0456\u0441\u0442\u044c \u043a\u043e\u0436\u043d\u043e\u0457 \u0432\u0437\u0430\u0454\u043c\u043e\u0434\u0456\u0457 \u0444\u043e\u0440\u043c\u0443\u0454 \u0434\u043e\u0432\u0456\u0440\u0443, \u044f\u043a\u0430 \u043a\u043e\u043d\u0432\u0435\u0440\u0442\u0443\u0454\u0442\u044c\u0441\u044f \u0432 \u043f\u0430\u0440\u0442\u043d\u0435\u0440\u0441\u0442\u0432\u0430 \u043d\u0430 \u0440\u043e\u043a\u0438\u00bb, \u2014 \u0437\u0430\u0437\u043d\u0430\u0447\u0430\u0454 \u0410\u0440\u0442\u0435\u043c \u041d\u0456\u043a\u0456\u0448\u043e\u0432, CEO Eclectic Talents Group.<\/em>&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u041f\u0440\u043e \u043f\u0440\u0435\u043c\u0456\u044e<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0412\u0441\u0435\u0443\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0430 \u043f\u0440\u0435\u043c\u0456\u044f \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u0434\u043e\u0441\u0432\u0456\u0434\u0443 <a href=\"https:\/\/kagroup.ua\/cx_excellence\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ukrainian CX Excellence (UCXE)<\/a> \u2014 \u043f\u0440\u043e\u0444\u0435\u0441\u0456\u0439\u043d\u0438\u0439 \u043c\u0430\u0439\u0434\u0430\u043d\u0447\u0438\u043a, \u0434\u0435 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u0457, \u043a\u043e\u043c\u0430\u043d\u0434\u0438 \u0442\u0430 \u0444\u0430\u0445\u0456\u0432\u0446\u0456 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u044f\u044e\u0442\u044c \u0441\u0432\u043e\u0457 \u0440\u0456\u0448\u0435\u043d\u043d\u044f \u0443 \u0441\u0444\u0435\u0440\u0456 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u0434\u043e\u0441\u0432\u0456\u0434\u0443, \u0456 \u0435\u043a\u0441\u043f\u0435\u0440\u0442\u0438 \u0440\u0438\u043d\u043a\u0443 \u0434\u0435\u0442\u0430\u043b\u044c\u043d\u043e \u0457\u0445 \u0430\u043d\u0430\u043b\u0456\u0437\u0443\u044e\u0442\u044c \u0442\u0430 \u043e\u0446\u0456\u043d\u044e\u044e\u0442\u044c. \u041e\u0440\u0433\u0430\u043d\u0456\u0437\u0430\u0442\u043e\u0440 \u2014 KA Group. \u0422\u0440\u0435\u0442\u0456\u0439 \u0441\u0435\u0437\u043e\u043d \u0437\u0456\u0431\u0440\u0430\u0432 \u043f\u043e\u043d\u0430\u0434 50 \u043a\u0435\u0439\u0441\u0456\u0432 \u0432\u0456\u0434 \u0431\u0456\u043b\u044c\u0448 \u043d\u0456\u0436 30 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u0439. \u041e\u0446\u0456\u043d\u044e\u0432\u0430\u043d\u043d\u044f \u043f\u0440\u043e\u0445\u043e\u0434\u0438\u043b\u043e \u0443 \u0434\u0432\u0430 \u0435\u0442\u0430\u043f\u0438: \u043f\u0438\u0441\u044c\u043c\u043e\u0432\u0435 \u0435\u0441\u0435 \u0442\u0430 \u043e\u043d\u043b\u0430\u0439\u043d-\u0437\u0430\u0445\u0438\u0441\u0442 \u043f\u0456\u0434 \u0447\u0430\u0441 \u0442\u0440\u0438\u0434\u0435\u043d\u043d\u043e\u0433\u043e CX-\u043c\u0430\u0440\u0430\u0444\u043e\u043d\u0443, \u0440\u0456\u0448\u0435\u043d\u043d\u044f \u0443\u0445\u0432\u0430\u043b\u044e\u0432\u0430\u043b\u0438 54 \u043d\u0435\u0437\u0430\u043b\u0435\u0436\u043d\u0456 \u0435\u043a\u0441\u043f\u0435\u0440\u0442\u0438. \u041d\u043e\u043c\u0456\u043d\u0430\u0446\u0456\u044f \u00ab\u041a\u0440\u0430\u0449\u0438\u0439 CX-\u043a\u0435\u0439\u0441 \u0443 B2B\u00bb \u0432\u0456\u0434\u0437\u043d\u0430\u0447\u0430\u0454 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u0457, \u044f\u043a\u0456 \u0432\u0438\u0431\u0443\u0434\u043e\u0432\u0443\u044e\u0442\u044c \u0441\u0438\u0441\u0442\u0435\u043c\u043d\u0443 \u0442\u0430 \u0446\u0456\u043d\u043d\u0443 \u0432\u0437\u0430\u0454\u043c\u043e\u0434\u0456\u044e \u0437 \u0431\u0456\u0437\u043d\u0435\u0441-\u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Eclectic Talents Group&nbsp;<\/strong>\u2014 \u043c\u0456\u0436\u043d\u0430\u0440\u043e\u0434\u043d\u0430 \u0435\u043a\u043e\u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u0434\u043e\u0441\u0442\u0443\u043f\u0443 \u0434\u043e \u0442\u0430\u043b\u0430\u043d\u0442\u0456\u0432, \u0449\u043e \u043e\u0431&#8217;\u0454\u0434\u043d\u0443\u0454 \u043f\u043e\u043d\u0430\u0434 11 \u0431\u0440\u0435\u043d\u0434\u0456\u0432 \u0443 18 \u043a\u0440\u0430\u0457\u043d\u0430\u0445 \u0441\u0432\u0456\u0442\u0443. \u0413\u0440\u0443\u043f\u0430 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u0439 \u0432\u0438\u0432\u0456\u043b\u044c\u043d\u044f\u0454 \u0440\u0435\u0441\u0443\u0440\u0441\u0438 \u0431\u0456\u0437\u043d\u0435\u0441\u0443, \u0441\u043f\u0440\u0438\u044f\u0454 \u0440\u043e\u0437\u0432\u0438\u0442\u043a\u0443 \u0435\u043a\u043e\u043d\u043e\u043c\u0456\u043a\u0438 \u0442\u0430 \u0434\u043e\u043f\u043e\u043c\u0430\u0433\u0430\u0454 \u043b\u044e\u0434\u044f\u043c \u0440\u0435\u0430\u043b\u0456\u0437\u043e\u0432\u0443\u0432\u0430\u0442\u0438 \u0441\u0432\u043e\u0457 \u0442\u0430\u043b\u0430\u043d\u0442\u0438. 35 \u0440\u0435\u0433\u0456\u043e\u043d\u0430\u043b\u044c\u043d\u0438\u0445 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043d\u0438\u0446\u0442\u0432, 1 000+ \u0441\u043f\u0456\u0432\u0440\u043e\u0431\u0456\u0442\u043d\u0438\u043a\u0456\u0432 \u0443 \u0448\u0442\u0430\u0442\u0456 \u0442\u0430 20 000+ \u0444\u0430\u0445\u0456\u0432\u0446\u0456\u0432, \u0437\u0430\u043b\u0443\u0447\u0435\u043d\u0438\u0445 \u0434\u043e \u043f\u0440\u043e\u0454\u043a\u0442\u0456\u0432 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432 \u0449\u043e\u0440\u043e\u043a\u0443, \u2014 \u0446\u0435 \u043c\u0430\u0441\u0448\u0442\u0430\u0431, \u044f\u043a\u0438\u0439 \u0434\u043e\u0437\u0432\u043e\u043b\u044f\u0454 \u0437\u0430\u043a\u0440\u0438\u0432\u0430\u0442\u0438 \u0432\u0435\u0441\u044c \u0441\u043f\u0435\u043a\u0442\u0440 \u0437\u0430\u0434\u0430\u0447 \u0431\u0456\u0437\u043d\u0435\u0441\u0443: \u0432\u0456\u0434 \u043f\u0456\u0434\u0431\u043e\u0440\u0443 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0443 \u0434\u043e \u0444\u0430\u0441\u0456\u043b\u0456\u0442\u0456-\u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0443. \u0415\u043a\u043e\u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u043f\u0440\u0430\u0446\u044e\u0454 17 \u0440\u043e\u043a\u0456\u0432 \u0456 \u043c\u0430\u0454 \u0433\u043b\u0438\u0431\u043e\u043a\u0443 \u0435\u043a\u0441\u043f\u0435\u0440\u0442\u0438\u0437\u0443 \u043d\u0430 \u0440\u0438\u043d\u043a\u0430\u0445 \u0404\u0432\u0440\u043e\u043f\u0438, \u0423\u043a\u0440\u0430\u0457\u043d\u0438, \u0426\u0435\u043d\u0442\u0440\u0430\u043b\u044c\u043d\u043e\u0457 \u0410\u0437\u0456\u0457 \u0442\u0430 \u041a\u0430\u0432\u043a\u0430\u0437\u0443.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0421\u0438\u0441\u0442\u0435\u043c\u043d\u0438\u0439 \u043f\u0456\u0434\u0445\u0456\u0434 Eclectic Talents Group \u0434\u043e \u0440\u043e\u0431\u043e\u0442\u0438 \u0437 \u0431\u0456\u0437\u043d\u0435\u0441-\u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438 \u043e\u0442\u0440\u0438\u043c\u0430\u0432 \u043d\u0430\u0439\u0432\u0438\u0449\u0443 \u043e\u0446\u0456\u043d\u043a\u0443 \u043d\u0435\u0437\u0430\u043b\u0435\u0436\u043d\u043e\u0457 \u0435\u043a\u0441\u043f\u0435\u0440\u0442\u043d\u043e\u0457 \u0440\u0430\u0434\u0438&nbsp; Eclectic Talents Group, \u0435\u043a\u043e\u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u0434\u043e\u0441\u0442\u0443\u043f\u0443 \u0434\u043e \u0442\u0430\u043b\u0430\u043d\u0442\u0456\u0432, \u043f\u043e\u0441\u0456\u043b\u0430 \u043f\u0435\u0440\u0448\u0435 \u043c\u0456\u0441\u0446\u0435 \u0432 \u043d\u043e\u043c\u0456\u043d\u0430\u0446\u0456\u0457 \u00ab\u041a\u0440\u0430\u0449\u0438\u0439 CX-\u043a\u0435\u0439\u0441 \u0443 B2B\u00bb \u043d\u0430 \u0412\u0441\u0435\u0443\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0456\u0439 \u043f\u0440\u0435\u043c\u0456\u0457 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u0434\u043e\u0441\u0432\u0456\u0434\u0443 Ukrainian CX Excellence 2026. \u0426\u0435\u0440\u0435\u043c\u043e\u043d\u0456\u044f \u043d\u0430\u0433\u043e\u0440\u043e\u0434\u0436\u0435\u043d\u043d\u044f \u0432\u0456\u0434\u0431\u0443\u043b\u0430\u0441\u044f 23 \u0432\u0435\u0440\u0435\u0441\u043d\u044f \u0432 \u041a\u0438\u0454\u0432\u0456.\u00a0 \u041d\u0430 \u043f\u0440\u0435\u043c\u0456\u044e \u043a\u043e\u043c\u0430\u043d\u0434\u0430 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u0438\u043b\u0430 \u043a\u0435\u0439\u0441 \u00ab\u0404\u0434\u0438\u043d\u0430 \u044f\u043a\u0456\u0441\u0442\u044c [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[18],"tags":[],"class_list":["post-4548","post","type-post","status-publish","format-standard","hentry","category-uncategorized-ua"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Eclectic Talents Group \u043f\u0435\u0440\u0435\u043c\u043e\u0433\u043b\u0430 \u0432 \u043d\u043e\u043c\u0456\u043d\u0430\u0446\u0456\u0457 \u00ab\u041a\u0440\u0430\u0449\u0438\u0439 CX-\u043a\u0435\u0439\u0441 \u0443 B2B\u00bb \u043d\u0430 \u0412\u0441\u0435\u0443\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0456\u0439 \u043f\u0440\u0435\u043c\u0456\u0457 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u0434\u043e\u0441\u0432\u0456\u0434\u0443 UCXE&#039;26\u00a0 - Eclectic Talents Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eclectic.group\/ua\/blog\/eclectic-talents-group-peremogla-v-nominaczi\u0457-krashhij-cx-kejs-u-b2b-na-vseukra\u0457nskij-premi\u0457-z-kli\u0454ntskogo-dosvidu-ucxe26\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Eclectic Talents Group \u043f\u0435\u0440\u0435\u043c\u043e\u0433\u043b\u0430 \u0432 \u043d\u043e\u043c\u0456\u043d\u0430\u0446\u0456\u0457 \u00ab\u041a\u0440\u0430\u0449\u0438\u0439 CX-\u043a\u0435\u0439\u0441 \u0443 B2B\u00bb \u043d\u0430 \u0412\u0441\u0435\u0443\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0456\u0439 \u043f\u0440\u0435\u043c\u0456\u0457 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u0434\u043e\u0441\u0432\u0456\u0434\u0443 UCXE&#039;26\u00a0 - Eclectic Talents Group\" \/>\n<meta property=\"og:description\" content=\"\u0421\u0438\u0441\u0442\u0435\u043c\u043d\u0438\u0439 \u043f\u0456\u0434\u0445\u0456\u0434 Eclectic Talents Group \u0434\u043e \u0440\u043e\u0431\u043e\u0442\u0438 \u0437 \u0431\u0456\u0437\u043d\u0435\u0441-\u043a\u043b\u0456\u0454\u043d\u0442\u0430\u043c\u0438 \u043e\u0442\u0440\u0438\u043c\u0430\u0432 \u043d\u0430\u0439\u0432\u0438\u0449\u0443 \u043e\u0446\u0456\u043d\u043a\u0443 \u043d\u0435\u0437\u0430\u043b\u0435\u0436\u043d\u043e\u0457 \u0435\u043a\u0441\u043f\u0435\u0440\u0442\u043d\u043e\u0457 \u0440\u0430\u0434\u0438&nbsp; Eclectic Talents Group, \u0435\u043a\u043e\u0441\u0438\u0441\u0442\u0435\u043c\u0430 \u0434\u043e\u0441\u0442\u0443\u043f\u0443 \u0434\u043e \u0442\u0430\u043b\u0430\u043d\u0442\u0456\u0432, \u043f\u043e\u0441\u0456\u043b\u0430 \u043f\u0435\u0440\u0448\u0435 \u043c\u0456\u0441\u0446\u0435 \u0432 \u043d\u043e\u043c\u0456\u043d\u0430\u0446\u0456\u0457 \u00ab\u041a\u0440\u0430\u0449\u0438\u0439 CX-\u043a\u0435\u0439\u0441 \u0443 B2B\u00bb \u043d\u0430 \u0412\u0441\u0435\u0443\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0456\u0439 \u043f\u0440\u0435\u043c\u0456\u0457 \u0437 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u043e\u0433\u043e \u0434\u043e\u0441\u0432\u0456\u0434\u0443 Ukrainian CX Excellence 2026. \u0426\u0435\u0440\u0435\u043c\u043e\u043d\u0456\u044f \u043d\u0430\u0433\u043e\u0440\u043e\u0434\u0436\u0435\u043d\u043d\u044f \u0432\u0456\u0434\u0431\u0443\u043b\u0430\u0441\u044f 23 \u0432\u0435\u0440\u0435\u0441\u043d\u044f \u0432 \u041a\u0438\u0454\u0432\u0456.\u00a0 \u041d\u0430 \u043f\u0440\u0435\u043c\u0456\u044e \u043a\u043e\u043c\u0430\u043d\u0434\u0430 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u0438\u043b\u0430 \u043a\u0435\u0439\u0441 \u00ab\u0404\u0434\u0438\u043d\u0430 \u044f\u043a\u0456\u0441\u0442\u044c [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/eclectic.group\/ua\/blog\/eclectic-talents-group-peremogla-v-nominaczi\u0457-krashhij-cx-kejs-u-b2b-na-vseukra\u0457nskij-premi\u0457-z-kli\u0454ntskogo-dosvidu-ucxe26\/\" \/>\n<meta property=\"og:site_name\" content=\"Eclectic Talents Group\" \/>\n<meta property=\"article:published_time\" content=\"2026-09-29T10:50:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-29T11:01:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/eclectic.group\/wp-content\/uploads\/2026\/09\/krashhij_sh_kejs_v_b2b.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1707\" \/>\n\t<meta property=\"og:image:height\" content=\"960\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"N.Drembliuha@eclectic.group\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"N.Drembliuha@eclectic.group\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/eclectic.group\\\/ua\\\/blog\\\/eclectic-talents-group-peremogla-v-nominaczi%d1%97-krashhij-cx-kejs-u-b2b-na-vseukra%d1%97nskij-premi%d1%97-z-kli%d1%94ntskogo-dosvidu-ucxe26\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/eclectic.group\\\/ua\\\/blog\\\/eclectic-talents-group-peremogla-v-nominaczi%d1%97-krashhij-cx-kejs-u-b2b-na-vseukra%d1%97nskij-premi%d1%97-z-kli%d1%94ntskogo-dosvidu-ucxe26\\\/\"},\"author\":{\"name\":\"N.Drembliuha@eclectic.group\",\"@id\":\"https:\\\/\\\/eclectic.group\\\/#\\\/schema\\\/person\\\/da53f22109710ceeb2e340252695704c\"},\"headline\":\"Eclectic Talents Group 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