{"id":935,"date":"2022-12-01T11:52:07","date_gmt":"2022-12-01T09:52:07","guid":{"rendered":"https:\/\/eclectic.group\/?p=935"},"modified":"2022-12-01T12:03:28","modified_gmt":"2022-12-01T10:03:28","slug":"najkrashhij-pidhid-do-upravlinnya-krizovimi-situacziyami","status":"publish","type":"post","link":"https:\/\/eclectic.group\/ua\/blog\/najkrashhij-pidhid-do-upravlinnya-krizovimi-situacziyami\/","title":{"rendered":"\u041d\u0430\u0439\u043a\u0440\u0430\u0449\u0438\u0439 \u043f\u0456\u0434\u0445\u0456\u0434 \u0434\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0456\u043d\u043d\u044f \u043a\u0440\u0438\u0437\u043e\u0432\u0438\u043c\u0438 \u0441\u0438\u0442\u0443\u0430\u0446\u0456\u044f\u043c\u0438"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">22 \u043b\u0438\u0441\u0442\u043e\u043f\u0430\u0434\u0430 \u0443 \u041b\u043e\u043d\u0434\u043e\u043d\u0456 \u0432\u0456\u0434\u0431\u0443\u043b\u043e\u0441\u044f \u043d\u0430\u0433\u043e\u0440\u043e\u0434\u0436\u0435\u043d\u043d\u044f \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u0439 \u0443 \u0440\u0430\u043c\u043a\u0430\u0445 <strong>European Contact Center &amp; Customer Service Awards (ECCCSAs)<\/strong>. \u041f\u0440\u043e\u0433\u0440\u0430\u043c\u0430 \u0432\u0456\u0434\u0437\u043d\u0430\u0447\u0430\u0454 \u043e\u0440\u0433\u0430\u043d\u0456\u0437\u0430\u0446\u0456\u0457, \u043a\u043e\u043c\u0430\u043d\u0434\u0438 \u0442\u0430 \u043f\u0440\u043e\u0454\u043a\u0442\u0438 \u043f\u043e \u0432\u0441\u0456\u0439 \u0404\u0432\u0440\u043e\u043f\u0456, \u044f\u043a\u0456 \u043b\u0456\u0434\u0438\u0440\u0443\u044e\u0442\u044c \u0443 \u043d\u0430\u0434\u0430\u043d\u043d\u0456 \u0432\u0438\u043d\u044f\u0442\u043a\u043e\u0432\u0438\u0445 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u0438\u0445 \u043f\u043e\u0441\u043b\u0443\u0433. ECCCSAs \u043d\u0430\u0433\u043e\u0440\u043e\u0434\u0436\u0443\u0454 \u043e\u0440\u0433\u0430\u043d\u0456\u0437\u0430\u0446\u0456\u0457, \u044f\u043a\u0456 \u043f\u043e\u0441\u0442\u0456\u0439\u043d\u043e \u0432\u043f\u0440\u043e\u0432\u0430\u0434\u0436\u0443\u044e\u0442\u044c \u0456\u043d\u043d\u043e\u0432\u0430\u0446\u0456\u0457 \u0434\u043b\u044f \u043f\u043e\u043a\u0440\u0430\u0449\u0435\u043d\u043d\u044f \u0434\u043e\u0441\u0432\u0456\u0434\u0443 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432, \u0446\u0456\u043d\u0443\u044e\u0442\u044c \u0441\u0432\u043e\u0457\u0445 \u0441\u043f\u0456\u0432\u0440\u043e\u0431\u0456\u0442\u043d\u0438\u043a\u0456\u0432 \u0456 \u043f\u0440\u0430\u0446\u044e\u044e\u0442\u044c \u0435\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e \u0442\u0430 \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442\u0438\u0432\u043d\u043e.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0426\u044c\u043e\u0433\u043e \u0440\u043e\u043a\u0443 \u0443 \u043d\u0430\u0433\u043e\u0440\u043e\u0434\u0436\u0435\u043d\u043d\u0456 \u0432\u0437\u044f\u043b\u0438 \u0443\u0447\u0430\u0441\u0442\u044c \u043f\u043e\u043d\u0430\u0434 1200 \u043b\u044e\u0434\u0435\u0439 \u0456\u0437 32 \u0440\u0456\u0437\u043d\u0438\u0445 \u043a\u0440\u0430\u0457\u043d. \u0424\u0456\u043d\u0430\u043b\u0456\u0441\u0442\u0438 \u0437 \u0440\u0456\u0437\u043d\u0438\u0445 \u0454\u0432\u0440\u043e\u043f\u0435\u0439\u0441\u044c\u043a\u0438\u0445 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u0439 \u0437\u043c\u0430\u0433\u0430\u043b\u0438\u0441\u044f \u0443 34 \u043a\u0430\u0442\u0435\u0433\u043e\u0440\u0456\u044f\u0445. \u041f\u0435\u0440\u0448\u0435 \u043c\u0456\u0441\u0446\u0435 \u0443 \u043d\u043e\u043c\u0456\u043d\u0430\u0446\u0456\u0457 \u00ab<em>\u041d\u0430\u0439\u043a\u0440\u0430\u0449\u0438\u0439 \u043f\u0456\u0434\u0445\u0456\u0434 \u0434\u043e \u043a\u0440\u0438\u0437\u043e\u0432\u043e\u0433\u043e \u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0443<\/em>\u00bb \u0456 \u0441\u0442\u0430\u0442\u0443\u0441 Gold Winner \u0437\u0434\u043e\u0431\u0443\u043b\u0430 \u0443\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0430 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u044f <a href=\"https:\/\/simply-contact.com\/\">Simply Contact<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/eclectic.group\/wp-content\/uploads\/2022\/12\/simply-gold-winner-03-1024x576.png\" alt=\"\" class=\"wp-image-941\" srcset=\"https:\/\/eclectic.group\/wp-content\/uploads\/2022\/12\/simply-gold-winner-03-1024x576.png 1024w, https:\/\/eclectic.group\/wp-content\/uploads\/2022\/12\/simply-gold-winner-03-300x169.png 300w, https:\/\/eclectic.group\/wp-content\/uploads\/2022\/12\/simply-gold-winner-03-768x432.png 768w, https:\/\/eclectic.group\/wp-content\/uploads\/2022\/12\/simply-gold-winner-03-1536x864.png 1536w, https:\/\/eclectic.group\/wp-content\/uploads\/2022\/12\/simply-gold-winner-03-2048x1152.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">\u041d\u0430\u0433\u043e\u0440\u043e\u0434\u0443 \u043e\u0442\u0440\u0438\u043c\u0430\u0432 Jacek Koput, Head of Business Development Europe<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u0426\u044f \u043f\u0435\u0440\u0435\u043c\u043e\u0433\u0430 \u0441\u0442\u0430\u043b\u0430 \u043c\u043e\u0436\u043b\u0438\u0432\u0430 \u0437\u0430\u0432\u0434\u044f\u043a\u0438 \u0437\u0433\u0443\u0440\u0442\u043e\u0432\u0430\u043d\u0456\u0439 \u043a\u043e\u043c\u0430\u043d\u0434\u0456 \u0430\u0443\u0442\u0441\u043e\u0440\u0441\u0438\u043d\u0433\u043e\u0432\u043e\u0457 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u0457 \u0442\u0430 \u0457\u0457 \u0431\u0430\u0436\u0430\u043d\u043d\u044e \u0431\u0443\u0442\u0438 \u043a\u0440\u0430\u0449\u0438\u043c\u0438 \u0434\u043b\u044f \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432. \u0412\u0438\u043a\u043e\u0440\u0438\u0441\u0442\u043e\u0432\u0443\u044e\u0447\u0438 \u0456\u043d\u043d\u043e\u0432\u0430\u0446\u0456\u0439\u043d\u0438\u0439 \u043f\u0456\u0434\u0445\u0456\u0434 \u0434\u043e \u043a\u0440\u0438\u0437\u043e\u0432\u043e\u0433\u043e \u043c\u0435\u043d\u0435\u0434\u0436\u043c\u0435\u043d\u0442\u0443 Simply Contact \u0437\u043c\u043e\u0433\u043b\u0430 \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u0443\u0432\u0430\u0442\u0438 \u0431\u0435\u0437\u043f\u0435\u0440\u0435\u0431\u0456\u0439\u043d\u0443 \u0442\u0430 \u0435\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u0443 \u0440\u043e\u0431\u043e\u0442\u0443 \u043d\u0430\u0434 \u043f\u0440\u043e\u0454\u043a\u0442\u0430\u043c\u0438, \u043c\u0430\u0441\u0448\u0442\u0430\u0431\u0443\u0432\u0430\u0442\u0438\u0441\u044f \u0442\u0430 \u0432\u0438\u0439\u0442\u0438 \u043d\u0430 \u0433\u043b\u043e\u0431\u0430\u043b\u044c\u043d\u0438\u0439 \u0440\u0438\u043d\u043e\u043a \u043f\u0456\u0434 \u0447\u0430\u0441 \u0432\u0456\u0439\u043d\u0438 \u0432 \u0423\u043a\u0440\u0430\u0457\u043d\u0456. \u0426\u044c\u043e\u0433\u043e \u0440\u043e\u043a\u0443 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u044f \u0432\u0456\u0434\u043a\u0440\u0438\u043b\u0430 \u043d\u043e\u0432\u0438\u0439 \u043e\u0444\u0456\u0441 \u0443 \u041f\u043e\u043b\u044c\u0449\u0456, \u0434\u0435 \u0432\u0436\u0435 \u043f\u0440\u0430\u0446\u044e\u044e\u0442\u044c 50+ \u0430\u0433\u0435\u043d\u0442\u0456\u0432.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" data-id=\"944\" src=\"https:\/\/eclectic.group\/wp-content\/uploads\/2022\/12\/simply-gold-winner2-1024x576.png\" alt=\"\" class=\"wp-image-944\" srcset=\"https:\/\/eclectic.group\/wp-content\/uploads\/2022\/12\/simply-gold-winner2-1024x576.png 1024w, https:\/\/eclectic.group\/wp-content\/uploads\/2022\/12\/simply-gold-winner2-300x169.png 300w, https:\/\/eclectic.group\/wp-content\/uploads\/2022\/12\/simply-gold-winner2-768x432.png 768w, https:\/\/eclectic.group\/wp-content\/uploads\/2022\/12\/simply-gold-winner2-1536x864.png 1536w, https:\/\/eclectic.group\/wp-content\/uploads\/2022\/12\/simply-gold-winner2-2048x1152.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">\u041e\u0432\u0430\u0446\u0456\u0457 \u0434\u043b\u044f \u0443\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u043e\u0457 \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u0457 Simply Contact \u043f\u0456\u0434 \u0447\u0430\u0441 \u043d\u0430\u0433\u043e\u0440\u043e\u0434\u0436\u0435\u043d\u043d\u044f<\/figcaption><\/figure>\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Simply Contact \u043f\u0440\u043e\u0434\u043e\u0432\u0436\u0443\u0454 \u0440\u043e\u0437\u0432\u0438\u0432\u0430\u0442\u0438\u0441\u044f \u0442\u0430 \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u0443\u0432\u0430\u0442\u0438 \u0423\u043a\u0440\u0430\u0457\u043d\u0443. \u0421\u0442\u0430\u0442\u0443\u0441 \u0437\u043e\u043b\u043e\u0442\u043e\u0433\u043e&nbsp; \u043f\u0435\u0440\u0435\u043c\u043e\u0436\u0446\u044f \u0454 \u043f\u0456\u0434\u0442\u0432\u0435\u0440\u0434\u0436\u0435\u043d\u043d\u044f\u043c \u0435\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u0456 \u0440\u043e\u0431\u043e\u0442\u0438 \u0443\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u043e\u0433\u043e \u0430\u0443\u0442\u0441\u043e\u0440\u0441\u0438\u043d\u0433\u043e\u0432\u043e\u0433\u043e \u0446\u0435\u043d\u0442\u0440\u0443. \u0410 \u043e\u0432\u0430\u0446\u0456\u0457 \u043f\u0456\u0434 \u0447\u0430\u0441 \u043d\u0430\u0433\u043e\u0440\u043e\u0434\u0436\u0435\u043d\u043d\u044f \u0441\u043b\u0443\u0433\u0443\u044e\u0442\u044c \u043d\u0430\u0434\u0456\u0454\u044e \u043d\u0430 \u043f\u043e\u0434\u0430\u043b\u044c\u0448\u0443 \u0441\u043f\u0456\u0432\u043f\u0440\u0430\u0446\u044e \u0442\u0430 \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0443 \u0423\u043a\u0440\u0430\u0457\u043d\u0438.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>22 \u043b\u0438\u0441\u0442\u043e\u043f\u0430\u0434\u0430 \u0443 \u041b\u043e\u043d\u0434\u043e\u043d\u0456 \u0432\u0456\u0434\u0431\u0443\u043b\u043e\u0441\u044f \u043d\u0430\u0433\u043e\u0440\u043e\u0434\u0436\u0435\u043d\u043d\u044f \u043a\u043e\u043c\u043f\u0430\u043d\u0456\u0439 \u0443 \u0440\u0430\u043c\u043a\u0430\u0445 European Contact Center &amp; Customer Service Awards (ECCCSAs). \u041f\u0440\u043e\u0433\u0440\u0430\u043c\u0430 \u0432\u0456\u0434\u0437\u043d\u0430\u0447\u0430\u0454 \u043e\u0440\u0433\u0430\u043d\u0456\u0437\u0430\u0446\u0456\u0457, \u043a\u043e\u043c\u0430\u043d\u0434\u0438 \u0442\u0430 \u043f\u0440\u043e\u0454\u043a\u0442\u0438 \u043f\u043e \u0432\u0441\u0456\u0439 \u0404\u0432\u0440\u043e\u043f\u0456, \u044f\u043a\u0456 \u043b\u0456\u0434\u0438\u0440\u0443\u044e\u0442\u044c \u0443 \u043d\u0430\u0434\u0430\u043d\u043d\u0456 \u0432\u0438\u043d\u044f\u0442\u043a\u043e\u0432\u0438\u0445 \u043a\u043b\u0456\u0454\u043d\u0442\u0441\u044c\u043a\u0438\u0445 \u043f\u043e\u0441\u043b\u0443\u0433. ECCCSAs \u043d\u0430\u0433\u043e\u0440\u043e\u0434\u0436\u0443\u0454 \u043e\u0440\u0433\u0430\u043d\u0456\u0437\u0430\u0446\u0456\u0457, \u044f\u043a\u0456 \u043f\u043e\u0441\u0442\u0456\u0439\u043d\u043e \u0432\u043f\u0440\u043e\u0432\u0430\u0434\u0436\u0443\u044e\u0442\u044c \u0456\u043d\u043d\u043e\u0432\u0430\u0446\u0456\u0457 \u0434\u043b\u044f \u043f\u043e\u043a\u0440\u0430\u0449\u0435\u043d\u043d\u044f \u0434\u043e\u0441\u0432\u0456\u0434\u0443 \u043a\u043b\u0456\u0454\u043d\u0442\u0456\u0432, \u0446\u0456\u043d\u0443\u044e\u0442\u044c \u0441\u0432\u043e\u0457\u0445 \u0441\u043f\u0456\u0432\u0440\u043e\u0431\u0456\u0442\u043d\u0438\u043a\u0456\u0432 \u0456 \u043f\u0440\u0430\u0446\u044e\u044e\u0442\u044c \u0435\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e \u0442\u0430 \u0440\u0435\u0437\u0443\u043b\u044c\u0442\u0430\u0442\u0438\u0432\u043d\u043e. \u0426\u044c\u043e\u0433\u043e \u0440\u043e\u043a\u0443 \u0443 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[2],"tags":[],"class_list":["post-935","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - 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